**Refund Policy for MusicSchool.in**
**Last Updated: 15/11/2023**
Thank you for choosing MusicSchool.in for your music education needs. We are committed to providing high-quality music lessons and courses to our students. Please read the following refund policy carefully to understand our guidelines regarding refunds.
### 1. Refund Eligibility
#### 1.1 Course Refunds
1.1.1 Full Refund: If you are dissatisfied with your course purchase, you may request a full refund within 7 days of the course start date.
1.1.2 Partial Refund: After 7 days, a partial refund may be considered on a case-by-case basis, taking into account your reasons for the refund request.
#### 1.2 Lesson Refunds
1.2.1 Single Lesson Refunds: Refunds for single lessons are only available if the request is made at least 12 hours before the scheduled lesson time.
1.2.2 Lesson Package Refunds: For lesson packages, a full or partial refund may be considered if requested within 7 days of the purchase date.
### 2. Refund Process
2.1 To initiate a refund request, please contact our customer support team at [email@example.com] with your full name, course/lesson details, and the reason for your refund.
2.2 Our team will review your request and respond within 10 business days.
2.3 If your refund request is approved, the refund will be processed using the original method of payment.
### 3. Non-Refundable Items
3.1 Membership Fees: Membership fees are non-refundable.
3.2 Digital Products: Refunds will not be provided for digital downloads, including sheet music, recordings, or other digital content.
### 4. Cancellation Policy
4.1 Lesson Cancellations: Lessons canceled with less than 5 hours’ notice may not be eligible for a refund. Exceptions may be made for emergencies or unforeseen circumstances.
4.2 Course Cancellations: MusicSchool.in reserves the right to cancel a course due to unforeseen circumstances. In such cases, a full refund will be provided.
### 5. Contact Information
If you have any questions about our refund policy, please contact us at:
### 6. Changes to the Refund Policy
MusicSchool.in reserves the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.
Thank you for choosing MusicSchool.in for your musical journey.